Consumer and Privacy Policy
We respect your concern for privacy and value our relationship with you. This Privacy Policy describes all the personal information we collect about our customers, how we use that information, with whom we share it, the choices available to our customers regarding our use of the information, the measures we take to protect information, and how our customers can contact us about our practices. By providing us with your personal information, you accept this Privacy Policy and agree that we may collect, use, and disclose personal information as described herein. You are under no obligation to provide any information we request. However, if you do not provide us with the information we request, we may not be able to provide you with any goods or services that depend on the collection of that information. Please exit the website if you do not accept this Privacy Policy or if you are visiting the website from a country or region where use of the website is prohibited.
Data collected through your visit to the Zairos website:
Each time you visit the Xeros website, information is sent from your browser to the Xeros server log files, where it is stored. This includes details of the visit, for example: the time and date of the visit, the pages you viewed, your IP address, the email address that directed you to the Xeros website, the type of browser, and the operating system of the device used.
When you visit a page on our website that contains a social plugin, your browser establishes a direct link with the servers of social plugins such as Google and Facebook. These plugins transmit their content directly to your browser, which then embeds this information into the website, allowing it to receive information about your visit to the selected page. Therefore, your visit data is transmitted to the Zairos website. This data does not include personal information such as your name or phone number. If you do not wish to share your visit data with the Zairos website, you can disable tracking in your browser settings.
Information security:
As part of your registration on this site, you will be asked to provide us with some personal information, such as your name, shipping address, email address, phone number, and other similar information, as well as some additional information about yourself, such as your date of birth or other personal details. The information you enter will be stored in our database forms.
In addition, we have the right to protect user information from unauthorized access, unauthorized alteration, disclosure, or deletion of information we hold.
Note that the servers of the Zairos website are encrypted using the Secure Sockets Layer (SSL) protocol. Financial information such as credit cards is transmitted using the SSL protocol to be encrypted before being sent. Note that we do not store credit card information with us, but rather provide it directly to the financial institution responsible for processing it via the encrypted connection.
Information storage:
We store your personal information on secure and protected servers. By submitting your personal information, you consent to the transfer and storage of your personal information on our servers. We take every precaution to keep all your personal information from unauthorized access, use, or disclosure.
Although we do our best to protect your data, data transmission over the internet is not completely secure. Therefore, we cannot guarantee the security of data sent to our site, and any transmission is at your own risk. Once we receive your data, we will use all strict procedures and security features to try to prevent unauthorized access, whether through access to our servers or through your own account. Therefore, we hope that you will secure your account well to reduce the chances of access to your personal information.
Marketing messages :
Occasionally, Zairos may use the contact information it has registered to send you promotional offers, marketing information, or events that we believe may be of interest to you. The customer has the right to stop receiving promotional offers at any time by contacting customer service.
Cookies:
The Zairos website uses cookies to save your browser session. No personal information is collected through cookies; they are stored to allow you to use the site's features and interact with it, such as adding products to your shopping cart. Therefore, they are essential for the site to function and are automatically deleted after 30 days. You can delete them at any time through your browser settings.
This website is served by Google Analytics, a service provided by Google to analyze web pages and how users use the site. Google Analytics is based on cookies, and Google will transmit the information generated by cookies about your use of this website to its servers. Google will use this information to evaluate your use of the website, prepare reports for website operators about your activity on the website, and provide other services related to website activity and internet usage. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on behalf of Google. You can refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that you will not be able to take full advantage of the website's functionality. By using this website, you consent to Google processing your data as described and for the purposes detailed above. Note that no personal data is collected or processed, as mentioned above, only data about your visit and activity on the website.
External website links:
Some of our links may point to external websites. We provide these links only for your convenience. Please be aware that we are not responsible for the privacy practices of any of the external websites we link to. This privacy policy applies only to personal information we collect from our website.
In addition, we use a targeting policy, which allows us to show you ads you're interested in seeing on our website. By targeting, we mean that we can advertise products you've recently viewed on our partners' websites. This means that the ads shown to you, even on other companies' websites, are only the offers and advertisements you're likely to want to see. We do this by conducting a detailed analysis of the information collected in your cookies on our website to understand your interests as a user. This information is anonymous and does not contain any of your personal information or any data from your customer records.
Sharing personal data:
Some of your personal data is shared with certain companies that support your transactions. For example, your contact information and personal address are shared with shipping companies so they can deliver your order. Please note that Zairos does not share all personal data; we only send the essential information needed to complete your transactions.
Any information you volunteer to us will not be disclosed to any third party, and will only be used for our customer service purposes. As our customer, we guarantee you security, reliability, and confidentiality.
You may request a copy of the personal data we hold about you by email. For your protection, we may ask you to verify your identity before providing any information, and we reserve the right to refuse to provide the requested information if we are not satisfied with the identification provided.
Accessing contacts:
At Zairos, we access contacts after the customer has granted access, in order to facilitate the selection of contacts for the customer in credit gifting operations. We would like to assure you that Zairos does not retain any information pertaining to the customer's contacts.
Updates:
We reserve the right to make updates to this Privacy Policy at any time. We will not reduce your rights under this Privacy Policy without your express consent. We will post any updates to the Privacy Policy on this page, and if the updates are significant, we will provide notice on this page. We will also keep prior versions of this Privacy Policy in the archive for your reference. We encourage you to check the site regularly for announcements of any updates to our Privacy Policy.
Declaration:
When you submit data to us using the website, you agree to our retaining, sharing, and using that data for the necessary purposes as described in this Privacy Policy.
Keeping your personal data:
If you are concerned about your data, you have the right to ask us to correct any errors in your personal data and you have the right to ask us at any time to stop using your personal data for direct marketing purposes.
If you wish to delete your personal data or deactivate your account, you can request this. All your personal data will be deleted unless there is shared data such as (purchase vouchers, orders, etc.). If there is shared data, we can only deactivate your account.
This is done by sending the request via email to ([email protected])
You can also contact us if you have any questions about the terms and conditions or any aspect of your system.
